Frequently Asked Questions

Everything you need to know about your Stasher home essentials and orders.

What is the typical shipping timeframe for my order?

Standard shipping typically takes 3-5 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor your delivery progress.

What is your return policy for home goods?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition. Please note that certain clearance or final sale items may not be eligible for return.

Are Stasher products covered by a warranty?

Yes, all our premium home products come with a 1-year limited warranty against manufacturing defects. If you experience an issue with product quality, please contact our support team with your order number.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like Apple Pay, Google Pay, and PayPal. We also offer interest-free installment plans through Klarna and Affirm.

How can I track my order status?

You can track your order by clicking the link in your shipping confirmation email or by logging into your Stasher account and visiting the 'Order History' section.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary by location and will be calculated at checkout.